Co-Balt Workspace (“Co-Balt,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, use our contact forms, schedule time with us through Calendly, interact with our live chat feature, or otherwise communicate with us.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Company or organization name
- Information submitted through contact forms
- Information submitted through live chat
- Information submitted when scheduling a tour, meeting, or consultation through Calendly
- Any other details you choose to provide in your message or inquiry
We may also collect certain non-personal information automatically when you visit our website, such as browser type, device information, IP address, pages visited, and general website usage data.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries submitted through our website
- Communicate with you about coworking memberships, private offices, meeting rooms, tours, events, or other services
- Schedule and manage appointments through Calendly
- Provide support through our live chat function
- Improve our website, services, and user experience
- Follow up on requests, questions, or submitted forms
- Maintain website security and functionality
- Comply with legal or business obligations
We do not sell your personal information.
Contact Forms
When you submit a contact form on our website, we collect the information you provide so we can respond to your inquiry. This may include your name, email address, phone number, subject, and message details.
Please do not submit sensitive personal information through our contact forms.
Live Chat
Our website may offer a live chat feature that allows visitors to communicate with us directly. If you use the live chat function, we may collect your name, contact information, message content, and any other information you choose to provide.
Live chat conversations may be stored or reviewed to help us respond to inquiries, provide customer support, improve our services, and maintain accurate communication records.
Calendly Scheduling
We use Calendly to allow visitors to schedule meetings, tours, or consultations. When you book through Calendly, you may be asked to provide information such as your name, email address, phone number, availability, and reason for the meeting.
Calendly may collect and process your information according to its own privacy policy. We encourage you to review Calendly’s privacy practices when using its scheduling tools.
Cookies and Tracking Technologies
Our website may use cookies, analytics tools, or similar technologies to understand how visitors use our website and to improve performance and functionality.
Cookies may help us remember preferences, analyze website traffic, and understand which pages are most useful to visitors. You can adjust your browser settings to refuse or disable cookies, though some parts of the website may not function properly if cookies are disabled.
Third-Party Services
We may use third-party tools and service providers to support our website and business operations, including but not limited to:
- Website hosting providers
- Live chat providers
- Calendly
- Email and communication tools
- Analytics tools
- Form submission or spam protection tools
These third-party providers may collect, store, or process information as needed to provide their services. We are not responsible for the privacy practices of third-party websites or services, and we encourage you to review their privacy policies.
How We Protect Your Information
We take reasonable administrative, technical, and organizational measures to help protect the personal information submitted through our website. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
How Long We Keep Your Information
We may retain personal information for as long as needed to respond to your inquiry, provide services, maintain business records, comply with legal obligations, resolve disputes, or support legitimate business purposes.
Sharing Your Information
We may share information with trusted third-party service providers who help us operate our website, manage communications, schedule appointments, or provide services. These providers are only given access to information needed to perform their functions.
We may also disclose information if required by law, legal process, or to protect our rights, property, users, or business operations.
Your Privacy Choices
You may contact us to request that we update, correct, or delete personal information you have submitted to us, subject to any legal or business recordkeeping requirements.
You may also opt out of non-essential communications by contacting us directly.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Your continued use of our website after changes are posted means you accept the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Co-Balt Workspace
1014 W 36th St
Baltimore, MD 21211